The CustomerThis featured customer is one of the nation’s largest independently owned food retailers. With sales of more than $20 billion, they operate hundreds of stores in Texas and Mexico. The company is known for its innovation and community service. Recognized for its fresh food, quality products, convenient services, and commitment to environmental responsibility and sustainability, the retailer strives to provide the best customer experience at everyday low prices. Based in San Antonio, Texas, the large food retailer employs more than 80,000 people and serves millions of customers in more than 150 communities.
The ChallengeThousands of customers trust the large food retailer, not only as their local grocery store, but also as their local pharmacy. Whether the customer needs to have his or her prescription filled or refilled, request to have it automatically filled, request a home delivery, or just needs to check the status of the prescription, the food retailer ensures that the information is available and accurate. The retailer stores all of its customers’ pharmacy information on an application called REVO. The food retailer’s aging EMC Centera was nearing capacity and some of its components were near the end of their service life. They were faced with a need for object capacity for this mission-critical application, and they also wanted to avoid high maintenance costs since they could no longer renew the maintenance service on this aging Centera.
The SolutionIn order to avoid high maintenance costs and garner more object capacity, the large food retailer turned to Datadobi to utilize the powerful functionality of DobiMigrate to perform a Centera to Centera data migration. After an analysis of the existing environment, the retailer realized that they needed to migrate 479 million objects – 27 TB of data – in three different locations from the aging Centera to a new one. DobiMigrate would be significantly quicker than using native Centera utilities.
Metrics for SuccessIt was imperative that this migration be completely transparent to the end users and zcustomers and for there to be no disruption to daily business. The migration was very fast – the project was completed two weeks ahead of anticipated schedule – and extremely accurate.
“This was a completely painless process for our entire team. From the initial analysis through the entire migration, I had complete visibility into the project. I had all of the tools that I needed at my fingertips to monitor and communicate to senior management on the status of this project at any given time through the reporting functionality. The most important factor to me was that this was done quickly and nonintrusively and was transparent to our loyal customers.” – Strategic Systems Architect
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