System Integrators Need to Modernize or Lose Out
For many enterprise-scale organizations, managed system integrators (SIs) have become the ‘go-to’ outsource partners for a vast variety of strategic technology requirements and niche challenges. Using this approach, a project is often transferred from the customer to the SI, and while this offers some very well-established benefits, customers can also become distanced from key processes and find they are unable to respond effectively to changing requirements.